Contact Us
GET IN TOUCH 💌
Got questions? We got answers.
EMAIL US
hello@puffeofficial.com
We reply within 24-48 hours (usually faster!)
DM US
Instagram: @puffe.official
TikTok: @puffe.official
CUSTOMER SERVICE HOURS
Monday - Friday: 9am - 6pm EST
Weekends: We're probably working, but responses may be slower
COMMON QUESTIONS
→ "Where's my order?" - Check your tracking number in your email
→ "How do I choose my size?" - Check the size chart on each product page
→ "Do you restock?" - Sometimes! Follow us on socials for restock alerts
→ "Can I return?" - No refunds, but email us if there's a major issue
BUSINESS INQUIRIES
Collaborations, wholesale, or press: hello@puffeofficial.com
We're a small team but we care. Hit us up! ✨